1st Class Business IT Support

Enjoy the benefits of an in-house IT staff for a fraction of the cost.

24-7 monitoring, knowledgeable consultants, ongoing business IT support – all of your business technology needs managed

Support Calls

Unlimited Business IT Support calls included – issues fixed on the spot

Network Management

Monitoring and fixing issues before you knew there was a problem

Remote and Onsite

Support to suit your business needs from our Eastbourne office

Repaired

95% of issues repaired in our online helpdesk and chat system

Keep Your Business Running

Any downtime in your IT infrastructure is costly, keep your business running with a fully managed IT support service.
  • Support desk run by IT experts
  • Single employee businesses and multi sited offices
  • Bespoke business IT support built around you
  • Flexibility and scalability built in – the service grows with you
  • Peace of mind knowing we are monitoring your systems
  • Proactive monitoring
Business IT Support Eastbourne
A1 Business IT Support Helpdesk

Our IT Help Portal

If your looking for IT support? look no further than our comprehensive helpdesk. We aim to solve your IT issues within 4 hours, and fix issues within the first instance 95% of the time.
  • All IT support queries handled
  • Support via live chat, email, phone and tickets
  • Network management, printer setup, adding users
  • Get rid of your IT headache
  • Enjoy the benefits of an in-house IT staff for a fraction of the cost.
Business IT Support for every budget

A Budget For Every Business

 

Whether your organisation is one person or 250 people (or more!), we tailor our contracts and solutions to suit your resources, with fixed price, pay as you go (PAYG), project, ad hoc and bespoke options all available.

  • Start-up and deployment – Everything from getting a domain name, to configuring your routers and networks, to protecting you with anti-virus and anti-spam software – and much more.
  • Managed Services – With our Office365 and backup services, we manage your email, productivity tools, storage and cyber security every day, all the time – so you don’t have to.
  • Business IT Support – Unlimited telephone and remote support; guaranteed response and resolution times; onsite intervention; we’ve got you covered as you grow.
  • Emergency help – Need a virus removing asap, or corrupted data recovered PDQ? Call us and we come.

A Provider You Can Trust

 

We’ve been providing tech solutions for businesses like yours across Eastbourne and Sussex since 1999. We sit down with your team (over coffee or on the phone) to learn what makes your business tick. Then we custom design IT solutions to ensure your productivity is at its max and how we can help with all your IT needs, and make IT simple.

Across this time, we’ve partnered with the best of the best software and hardware providers to ensure our clients get best value.

  • Established in 1999 – With a high client retention rate, we’ve made IT simple for businesses across Eastbourne and Sussex for over 20 years.
  • Partnered with providers – Whatever your needs, we will be able to get the software and hardware you need at competitive prices and matched to run smoothly on your systems.

Fibre Broadband

We supply and support full fibre broadband (FTTP – Fibre To The Premises) and SoGEA (Single Order Generic Ethernet Access).

Microsoft 365

We are a Microsoft Partner, supplying and supporting Microsoft products including Microsoft 365 subscriptions.

Phone Systems

We provide and support hosted Voice Over IP (VoIP) phone systems from 3CX and Wildix. We can also supply Fanvil and Yealink handsets and headsets.

Let’s Get in Touch

LET'S TALK MORE ABOUT BUSINESS IT SUPPORT

Make IT Simple