Mastering Password Security
How to create and manage secure passwords and guidance on how to keep them secure.
OneDrive vs SharePoint: What’s the Difference?
Similarities and differences between OneDrive vs SharePoint and some basic guidance and usage instructions.
MS Office vs Microsoft 365 Apps
Find out the differences between Microsoft Office perpetual licences and a Microsoft 365 apps subscription.
Decoding Data Transfer Speeds: What’s Slowing Down Your Internet?
Find out why your internet connection may not be as fast as you expect by looking at data transfer speeds.
PSTN Switch-Off: Death of the Analogue Phone Line
What you need to know about the ISDN and PSTN switch-off. What uses it, when it will happen and what...
Best Practices for Writing IVRs
How to design a positive caller experience by following best practice when writing IVRs.
Tips on How to Use On-hold Marketing Effectively
When you have to leave customers and potential customers on hold, you can give them something else to think about.
Tips on Choosing Voices and Music to Create a Great Caller Experience
Leaving customers and potential customers on hold doesn't have to be a boring experience for them.
How the Cloud Can Unify Marketing Efforts
How to make the most of cloud services in marketing.
Channel Capacity: What Is a SIP Channel?
How SIP channels fit into hosted VoIP Phone Systems.
