Empower your workforce
EXTEND YOUR BUSINESS
A FLEXIBLE IT SYSTEM TO EMPOWER YOUR WORKFORCE
In times of uncertainty, the need for remote working tools has become glaringly obvious.
In the rush to equip themselves for remote working, many businesses are making a strategic mistake; rather than simplifying operations for remote workers, they’re making things more complicated and escalating costs in the long run. By adopting technology platforms that serve isolated channels e.g. video, businesses will end up with lots of siloed products.
LAPTOPS AND HARDWARE
Make your workforce mobile with hardware preconfigured to your network and systems.
A cloud-hosted telephone system so your business can take calls anywhere - home office's, mobiles, cafe's and on the road.
Run your systems from the cloud with speed as if you are in the same office as your server.
Video conferencing allows you to make and receive video calls and participate in online meetings. Some systems may also allow you to send text-based messages. Obviously, this functionality is useful for keeping in touch, but it’s also quite limited for business purposes.
The solution? Adopt a unified communications platform. UC systems provide video calling, and a lot more besides – users can access company documents and files from the same application, for instance. And they can collaborate with colleagues in real time on the same file, even as they work from different buildings.
Unified Communications allows you to recreate the office experience anywhere in the world. With properly configured profiles, your users’ settings and preferences follow them wherever they go – in the office, at home or on the road. Their office extension number is also available everywhere, including on their personal mobile.
A good Unified Communications tool will enhance oversight capabilities too. By automatically recording an audit trail of communications, calls and activities, managers can see who is doing what and identify bottlenecks, inefficiencies or the need for additional resources.
3 steps to enable a remote workforce
Home office hardware
CONNECT. COLLABORATE. CREATE.
END-TO-END SOLUTIONS ENABLING HUMAN CONNECTIONS FROM HOME.
Even as some people head back to the office, many professionals will continue to work from home. For employees, this means they need to continue making connections with clients, customers and coworkers virtually. And if you are in IT, you understand that the quality of connections can impact your company’s reputation.
Whether you’re equipping an executive, manager, or call center agent, you need solutions designed for individual workstyles. Poly has created this quick-reference guide highlighting specific solutions for communication needs in each remote working environment. Just select the worker type and location to see the best products for each unique workstyle.
You and your organization need to determine what modes of communication you want to use. Audio calls may suffice for quick chats and answering urgent requests, but we recommend using video wherever possible to ensure more meaningful conversations. This is especially critical when working remote without the benefit of in-person interaction.
The typical devices people use to work remotely are a laptop or desktop PC, a tablet and/or a mobile phone. Knowing which of these computing devices you wish to use, and if you will be switching between them, will influence your
choice of headsets, speakerphone and video cameras. In our experience remote workers end up using all of these devices to stay engaged so we recommend devices with the ability to easily switch between a laptop, tablet and mobile phone.
There are two main ways to connect your communications devices to your computing devices: wired (sometimes called corded) and cordless. Wired solutions are less expensive than their corded counterparts and you don’t have to worry about how long the battery will last. But they do limit your ability to move around and remain on a call. Wireless connections give you more freedom to roam and let you switch from one computing device to another without having to plug or unplug anything. Wireless devices run on batteries and will have to be recharged regularly. We recommend the connection type that will meet the needs of your particular
situation and budget.
Noise in and around your remote working location can distract those on your calls and keep you from focusing on your work. Headsets, speakerphones and video bars use noise cancelling microphone technology to protect those on your calls from hearing the noises around you. To help you concentrate, Poly headsets use both passive isolation and active noise cancelling technology to block the distracting sounds around you so you can keep your attention on the task at hand.
If you like to listen to music while you work, select a headset with hi-fi stereo sound. If you need to have on ear open to hear what is going on around you choose a mono headset.
Headsets come in a variety of wearing styles to accommodate different worker needs and preferences. Options include over the top of the head, behind the neck, on the ear and in the ear. Some styles cover one ear and some both. We have the broadest portfolio of headset wearing options to choose from. For those that don’t want to wear a headset we have a line of personal speakerphones and video
bars that deliver clear audio communications without having to wear anything.
Many laptops today come with very simple and basic integrated video cameras. They work, but they do not deliver a high definition picture or the best camera angle for most people. Poly video solutions include HD cameras and range from a simple USB camera (EagleEye Mini) to more sophisticated solutions such as the Poly Studio that includes integrated microphones, speakers and camera with advanced noise blocking and video production capabilities. These capabilities make a huge difference in how others see and hear you when you are working remotely.
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