Music on Hold articles from A1 IT Solutions Ltd.
Best Practices for Writing IVRs
How to design a positive caller experience by following best practice when writing IVRs.
Tips on How to Use On-hold Marketing Effectively
When you have to leave customers and potential customers on hold, you can give them something else to think about.
Tips on Choosing Voices and Music to Create a Great Caller Experience
Leaving customers and potential customers on hold doesn't have to be a boring experience for them.
